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| Outage Location | Date | Downtime | Expected time back up |
|---|---|---|---|
We understand how crucial it is for you or someone you know to have uninterrupted access to medical equipment. Here are some helpful tips to ensure you’re well-prepared during planned outages
If you’re already a registered Life Support customer with Sustainable Asset Company, your details are securely stored in our system. If not, and you require Life Support registration, please reach out to us at 1300 027 366 to complete your registration. We’re here to assist you.
Make things smoother by obtaining a medical certificate from your practitioner. Once completed, send it over to our team at support@sustasco.com.au. This step ensures we have the necessary information to tailor our support during any planned outages.
Make sure any medical equipment that relies on power has a battery back-up or a generator. This ensures continuous functionality during power outages. Regularly check and maintain these back-up power sources to guarantee they are in good working condition.
Be aware that personal or medical alert systems may be affected during power outages. Check if these systems have built-in battery back-ups or alternative power sources. Consider having a reliable generator on hand to power these essential systems.
Familiarise yourself with the phone number and location of the nearest hospital. In case of emergencies, this information is crucial for quick and efficient assistance.
Create a list of emergency phone numbers for your friends, family, doctor, Fire, Police, and Ambulance service. Keep this list easily accessible, such as on your fridge or stored in your mobile phone.
Ensure you always have a phone available that doesn’t rely on mains power. Cordless phones and those connected to the NBN may not work during power outages. A mobile phone with a fully charged battery or a traditional landline phone that doesn’t rely on electrical power is ideal.
If an extended power outage occurs and it’s safer to leave your home, have a plan in place. Keep a small emergency kit with essentials like medications, important documents, and a change of clothes ready to go.
Being proactive and prepared significantly enhances your safety and well-being during power outages. Regularly review and update your back-up plan to ensure its effectiveness.)
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