Connections

New Connections

Download a new connection form and please send through to connections@sustasco.com.au once completed.

Download form here

Temporary Disconnections

If you intend to do any major electrical repairs on your residence, please contact Sustainable Asset Company on 1300 787 822 or email us at support@sustasco.com.au

Essential Work and Scheduled Power Outages

When we are required to perform any maintenance work in your Community Energy Network, that will interrupt your power supply, we will provide you with at least four days notice to give you time to prepare being without power for the duration of the outage.

Life Support Customers

If you intend to do any major electrical repairs on your residence, please contact Sustainable Asset Company on 1300 787 822 or email us at support@sustasco.com.au

Set Up A Back-Up Plan for When The Power Goes Out.

  • Make sure any medical equipment that needs power has battery back-up or a generator. Personal or medical alert systems may also be affected during an outage
  • Know the phone number and location of your nearest hospital
  • Keep emergency phone numbers for your friends, family, doctor, fire department, police and ambulance service handy
  • Always have a phone available that doesn’t rely on mains power. Cordless phones, and those connected to the NBN, don’t work during power outages
  • Be prepared to leave your home if an extended outage occurs

For updates, Register here

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Contact
  • 12 Deborah Street, Golden Square, Victoria, Australia, 3550
  • 1300 787 822

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